User Data Deletion

Privacy and Data Deletion Request

At ALFA AI Coach, we are committed to protecting your privacy and ensuring you have full control over your personal data. This page provides detailed information on how you can request the deletion of your account and associated data, in compliance with our data handling and privacy policies.

Data Retention and Deletion

What Gets Deleted:
- Personal identification information linked to your account.
- Records of your activity and history within the ALFA AI Coach app.
- Any personal data you have shared with ALFA AI Coach.

What May Be Retained:
- Anonymized historical data for analytical purposes, which does not identify you personally.
- Data retained due to legal requirements, which will be held only as long as legally necessary.
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How to Request Data DeletionTo request the deletion of your ALFA AI Coach account and any associated personal data, please follow steps noted beneath:

Identify Yourself: Use our secure contact form on this page ->

‍Submit Your Request: Provide your account details and a brief description stating your request for data deletion. Please include any specific data you wish to be deleted.
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‍Verification Process: We will verify your identity and account ownership before proceeding with the data deletion to protect your security and privacy.
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‍Confirmation: Once verified, we will proceed with the deletion of your account and associated data. You will receive a confirmation email once the process is complete.

THANK YOU FOR YOUR MESSAGE! OUR MANAGER WILL CONTACT WITH YOU SOON

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Here's a step-by-step guide on how to delete your ALFA AI Coach app from an Android or iOS device, including instructions on how to cancel any associated subscriptions:

For Android Devices:

Uninstalling the ALFA AI Coach App
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1. Open your device's 'Settings' app.
2. Tap on 'Apps' or 'Applications' (might differ depending on device).
3. Scroll through the list to find the ALFA AI Coach app.
4. Tap on the app's name to open the app's settings.
5. Tap 'Uninstall'.Confirm your choice if prompted to complete the uninstallation.

Cancelling Your Subscription

1. Open the Google Play Store app on your device.
2. Tap on 'Menu' ☰ and then 'Subscriptions'.
3. Find the subscription for ALFA AI Coach and tap on it.
4. Tap 'Cancel Subscription' and follow the prompts to confirm.

For iOS Devices:

Deleting the ALFA AI Coach App

1. Press and hold the ALFA AI Coach app icon on your Home screen until the icons start to jiggle.
2. Tap the 'X' on the app you want to delete.
3. Tap 'Delete' to confirm the removal of the app from your device.

Cancelling Your Subscription
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1. Open the 'Settings' app on your iOS device.
2. Tap your name, then tap 'Subscriptions'.
3. Tap the subscription for ALFA AI Coach.
4. Tap 'Cancel Subscription'. If you don’t see 'Cancel Subscription', it means the subscription is already canceled and won't renew.

If you have any questions about how we handle your data or your rights concerning data privacy, please feel free to reach out to us via the contact form. We are here to assist and ensure your data is handled with the utmost care and respect.For further information, please refer to our detailed Privacy Policy.